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FAQ's

FAQ'S

Yes you do as you are not employed by AskSwg and will be running your own business and contracting to AskSwg for Administrative / Business / Marketing support

The person requesting such quotations or estimates or making such booking or to whom any service is rendered with, is deemed to have read and accepted the Conditions and to have the authority to do so on behalf of the person in whose name the estimate or quotation or booking is requested and/or provided and/or the person to whom the services are rendered.

S.I.T.A. World Group provide services of third party Suppliers who are engaged in or associated with the travel industry and therefore only act as agents on these Suppliers behalf. S.I.T.A. World Group accept no liability for any loss, damage, injury, illness, harm, or death which any Client may suffer as a result of any act or omission on the part of or the failure of the Supplier to fulfil their obligations. The contract in use by the Supplier shall constitute the sole contract between the Supplier and the Client and any right of recourse the Client may have will be solely against the Supplier. S.I.T.A. World Group will provide the Client with the Suppliers Terms and Conditions relevant to the service being provided to the Client. It is the Clients responsibility to familiarise itself with the Suppliers Terms and Conditions.

The Client acknowledges that it has selected the itinerary and destination(s) constituting the booking based on information gleaned from brochures and/or the Internet. It also acknowledges that such brochures and/or the Internet have been compiled and are managed and up-dated by the Supplier over which S.I.T.A. World Group has no control. Accordingly S.I.T.A. World Group cannot and does not guarantee that the itinerary and/or any destinations will comply in whole or in part with such brochure and/or the Internet. Any right of recourse in that regard will be against the Supplier.

All estimates and confirmation prices are given at the daily rate of exchange and are guaranteed on that day only with the exception of air tickets. Air tickets cannot be guaranteed as airlines can increase or withdraw prices without prior notification. This is especially prolific for travel to and inside the United States of America. Until such time as S.I.T.A Wolrdwide Group have received the full payment from the Client and paid the Supplier, the Supplier reserves the right to charge any fluctuations to the Client. The onus will be on the Client to check if there has been any change in the price prior to making the final payment. Once the payment has been received in full then the price is guaranteed.

A non-refundable deposit of R1000.00 per person is required to confirm the booking with the Supplier. In the event of S.I.T.A Wolrdwide Group being unable to confirm the requested travel arrangements or something similar then 50% of the deposit will be refunded however at the time of final payment this non-refundable deposit will be deducted from the total invoice. If the client decides not to take the booking that he requested then no refund will be granted.

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